Work summary:- Responsible for trading and providing services for educational solutions and audio equipment for sale.Primary Responsibilities:• Provide new customers to the company• Identifying consumer needs and providing detailed information to the consumer about the technical specifications/software and services provided by the company.• Investigate new items and make recommendations for purchasing products.• Takes orders over the phone and in person.• Advises clients on technical issues and recommends appropriate advice.• Request information about customer needs.• Negotiating the deal price.• Provide technical support after the purchase of the service.• Build sales presentations and presentations.• Keep up with market trends.• Assistance in the company's helpline.• Act as a customer service representative for customers who have questions or difficulties.• Clarify the features of the service before completing the deal.• Respond to a pre-qualification questionnaire or information to the tender document.• Negotiating a commercial agreement.• Help customers to increase the services available from the company.• Advising on appropriate user training.• Ensure quality of service by developing a comprehensive and detailed knowledge of the technical specifications and other features of the employer's systems and processes.• Maintain awareness of and keep abreast of continuous changes in software, hardware systems, and peripherals.

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