IT Business Analyst
 

- Suggest product enhancements to improve user experience- Perform quality assurance controls on products- Coordinate with the engineering department to deliver functional solutions- Conduct research to identify customer needs and market gaps- Write PRD for new features or enhancements- Liaise with the Marketing department to ensure proper advertisement and positioning of new products- Monitor and report on users’ reactions after launching- Create support and training documents for internal and external users- Participate in system configuration- Analyze the competition- Help product manager to maintain user requirements and feedback

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