Technical Operation

[Reem]

- Deployment, Maintenance and Optimization of VF- services.- Tracking and maintenance of VF- services QOS, Backups and Uptimes.- Work on tickets and provide resolution with SLA- Manage timelines, product releases, and track bugs with engineering team.- Interaction with client in some case for online testing to debug issue.- Monitor and Troubleshooting issues of Linux, MySql, WildFly/Jboss/Tomact related issues- Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks proactively ensure the highest levels of system , Services and infrastructure availability overseeing the preparation of environments for the testing/UAT of software releases, participate in the planning, scheduling and execution of said releases- Conduct session on new releases and KT with internal teams - Daily reporting of work and need to send the same - Creating FAQ's and Service Documents for documentation purpose- Assisting the various Technical platform Teams with tasks that require optimisation/modifications to the current infrastructure- Willingness to adopt a work-to finish attitude, recognizing that in order to deliver project on time working longer hours may at times be required

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