Reem
12-03-2023, 06:37 PM
Responsibilities:• Work on Incident /WO/ Adhoc task for Application related issue, enhancement, releases, create & follow up Bug to development team.• Change deployment in Pre-Prod & Prod environment• Attend Tab and Cab meeting and coordinate with the relevant team• Provide technical support in resolving tickets focusing on P1 & P2• Ticket Analysis and Support Doc (run book, SOP, Server details)• Make sure to adhere the ITSM Process. • Problem Management, Providing RCA for PI (Reactive & Proactive)
أكثر... (https://www.wadhefa.com/view.php?job_id=76926)
أكثر... (https://www.wadhefa.com/view.php?job_id=76926)