Quality Assurance Supervisor

[Reem]

- Supervise staff in monitoring all process parameter and conformity of finished products to specifications.- Review all process control checklists and submit reports to Quality Manager for review- Specification review according to process updates - Collaborate with other departments regarding any quality related issues- Implement and create new system ISO 22000, 9001, BRC as per management.- Implement and verify HACCP plans, Quality Manual, Recall program, traceability drills, product coding, labeling and tagging system, continuous improvements, 5S, GMP and hygiene compliance - Prepare and review quality related reports and submit to Quality Manager on a scheduled basis - Analyze & review customer and consumer complaints, non-conformities and feedbacks and conduct the investigation for root cause, CAPA implementation review - Plan QC staff work duty schedule and responsibilities- Prepare purchase requisitions for all quality related needed resources- Maintains and improves product quality by completing product, company, system, compliance, and surveillance audits- Support & assist Quality Manager for all quality related programs and activities such as:- developing processes, specifications and critical control points in manufacturing for on-going quality assurance of all finished products - ensuring compliance with regulatory & statutory requirements such SFDA, SASO, BALADIA and customer requirements- working with marketing and research teams with regards to the approval of artworks and designs of packing materials assist during the training the team for the development of Food Safety, SFDA/SASO/BALADIA and follow their requirements and implementing the standardsKey Performance Indicators (KPI):• Zero foreign matter issues on all finished products• 50% Reduction of customer and consumer complaints from previous year• 100% Product Release• Zero Product Recall• 100% Product Traceability • 100% Closure of all Pest Control Management related issues • 100% Supplier evaluation

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